Frequently Asked Questions
Explore the Most Frequently Asked Questions About the BTC Miner Platform and Cloud Mining Services
BTC Miner, founded in 2009 and headquartered in the UK, is a global leading cloud mining platform. Users can participate in cryptocurrency mining and earn profits without needing to purchase mining hardware or possess technical knowledge. We handle everything from equipment procurement and maintenance to power management—making mining easy and secure for everyone.
BTC Miner offers users computing power rental services. We partner with top global mining pools (such as BTC.com, ViaBTC, and F2Pool) and operate data centers in low electricity-cost regions using high-performance mining machines. The mined cryptocurrency is distributed directly to users’ wallet addresses based on their selected contracts. Multiple flexible contract options are available to meet different needs.
Yes. BTC Miner is registered and operates in the UK in compliance with regulations from the Financial Conduct Authority (FCA). We have professional technical and risk control teams dedicated to providing a stable, compliant, and transparent cloud mining service. There are no hidden fees, flexible contracts, instant withdrawals, and a strong focus on safety and trustworthiness.
No hardware purchase, no technical skills required The first cloud mining platform offering principal and interest protection Daily automatic profit distribution; 100% capital safety 24/7 mining and profit settlement Low electricity cost, high efficiency, zero maintenance No noise, no space consumption, no heat generation Mining continues even if your device is offline Fully managed contracts for effortless passive income
Yes! BTC Miner provides a user-friendly referral reward system. Upon registration, each user receives a unique referral link. Share this link with friends, and when they register and invest, you earn a 7% commission on their investment.
Even better, when your friends invite others, you also earn an additional 2% commission from those “second-level” referrals. The referral relationship is lifetime valid, meaning you continue earning as long as your invitees keep investing.
BTC Miner is committed to providing a risk-free, highly transparent mining experience. We use encrypted communication protocols (EV SSL) and DDoS-protected servers. However, since the crypto market is inherently volatile, we encourage users to invest wisely and plan according to their personal financial situation.
Currently, only cryptocurrency payments are accepted. You can purchase crypto through platforms like Binance or Coinbase and use the following coins to pay for mining contracts: USDT (TRC20/ ERC20), BTC, ETH, LTC, USDC, BNB, XRP, DOGE, BCH, SOL, etc.
Credit cards and PayPal are not supported at this time.
Go to your account dashboard and navigate to the "Withdraw" section. Enter your wallet address and the withdrawal amount (minimum $200). Withdrawals are processed within 1 to 10 minutes. Please double-check your wallet address to avoid failure or funds being frozen.
No. BTC Miner strictly prohibits users from registering multiple accounts or submitting false information. Any such activity may result in account suspension or permanent access termination.
You can contact us via the live chat window on the bottom right of our website—available 24/7. You may also email us at [email protected] for questions or feedback, and we’ll respond as soon as possible.
Mining profits are automatically settled every 24 hours (UK time) and credited to your account balance. You can view your earnings at any time and initiate a withdrawal whenever you're ready.
To comply with international anti-money laundering (AML) regulations, users must use deposited funds to purchase a mining contract before withdrawing. Frequent withdrawals without investment may trigger risk control and limit your withdrawal rights. Please use funds appropriately to avoid restrictions.
The minimum amount for both deposits and withdrawals is $200. This allows easy access to BTC Miner’s cloud mining platform without requiring large upfront capital, making it accessible to explore various crypto mining opportunities.
We do not charge any deposit or maintenance fees. However, each withdrawal incurs a blockchain network fee, which depends on the crypto network used. The minimum withdrawal is $200. Our transparent fee structure ensures optimal profitability and clear income management for your investment.
Please go to our homepage and click the live chat in the bottom right corner. Provide your username and the email address linked to your account. Our support team will assist you in resetting your password.
No. BTC Miner is a cloud-based smart mining platform. Your contract and computing power are deployed on our remote data centers, independent of your device status. Mining continues even if you log off or shut down your device, and your profits are still automatically credited.
Still have questions?
If you cannot find answer to your question in our FAQ, you can always contact our customer support team.
Contact SupportUseful Links
17 Whitworth Drive, Randlay, Telford, Shropshire, TF3 2NN
Start your mining journey with BTC Miner—no technical background required, no expensive equipment required. Just register an account and start mining within a few seconds to enjoy a safe, efficient and stable intelligent experience, helping you easily earn passive income.
© 2025 BTC Miner All rights reserved
Start your mining journey with BTC Miner—no technical background required, no expensive equipment required. Just register an account and start mining within a few seconds to enjoy a safe, efficient and stable intelligent experience, helping you easily earn passive income.
17 Whitworth Drive, Randlay, Telford, Shropshire, TF3 2NN
© 2025 BTC Miner All rights reserved